Agent Team 02 6152 8374 Book an appraisal

Agent Team · Canberra real estate

Better process.Better strategy.Better sale outcome.

It is not the promise of a price that sells your home. It is the process behind it. One lead agent you choose, a whole team behind your sale, and a proven framework from first impression to settlement.

The Agent Team sales team meeting outdoors in a Canberra garden
967+Homes sold
82Sold in 12 months
30Median days on market
4.9From 476 reviews
1%Top of Canberra agents
17KBuyers on our database

Career sales, last-12-month figures and reviews from RateMyAgent (listed under Steve Lowe, who leads every Agent Team sale), October 2026.

Why Agent Team

Why sell with one agent
when you can have a team?

Most agencies give you one person juggling everything. With us you choose the agent you click with, and the whole team goes to work: strategy, buyer follow-up, market data, photography and video, compliance and settlement.

  • One lead, six specialists. Connected to you through one group chat, so nothing waits and nothing is missed.
  • Steve oversees every sale. Whoever leads, our director is across your strategy and every offer.
  • Systems that free us up. Technology handles the admin so we can focus on presenting, promoting and negotiating.
  • Sales only. Selling homes is all we do.
Victoria McLaughlin of Agent Team on a call with a buyer

The Agent Team framework

The framework behind
better sale outcomes

Presentation, promotion, pricing and process. Four pillars, each one worked in detail, for every home we sell.

See the full method →
01PresentationFirst impressions set the price.
  • Repairs and minor works that pay for themselves
  • Decluttering, styling and digital styling
  • A builder's eye on what to fix and what to leave
  • Trades coordinated and funding available
02PromotionThe right buyers, not just more buyers.
  • Coming soon signboards and early database alerts
  • Premium listings on Allhomes, Domain and realestate.com.au
  • Six more portals, social campaigns and reels
  • Our 17,000-strong buyer database and buyers' agents
03PricingStrategy, not guesswork.
  • Comparable, market and emotional value
  • A launch price that creates competition
  • Method of sale chosen for your home
  • Decisions made on buyer evidence, weekly
04ProcessEvery buyer handled, every offer worked.
  • Every enquiry called, emailed and texted
  • Private buyer pages with contract and reports
  • Weekly reporting and a private campaign page
  • Negotiation, exchange and settlement managed

Before the launch

Preparation is where
better outcomes begin

The most valuable work happens before your home ever appears on a portal. That is where experience matters most, and where a builder's eye earns its keep.

An Agent Team coming soon signboard outside a Canberra home

01

Pre-market strategyWe plan the launch before the photos: price positioning, method, timing and what to fix first.

02

Coming soon signboardYour signboard goes up early so neighbours and passing buyers know a home is coming.

03

Early database alertsMatching buyers on our 17,000-strong database hear about your home before the portals do.

04

Testing demandReal buyer feedback before full launch. About 1 in 5 of our sales happen pre-market or off-market.

05

Buyers' agentsOur network of buyers' agents sees suitable homes early, which adds competition.

06

Styling and declutteringFull or digital styling, decluttering and cleaning, coordinated for you.

07

Repairs and renovationsTrades quoted and managed. We advise what adds value and what does not.

08

Funding if you need itPreparation and campaign costs can be funded and paid back at settlement through SaleFunder.

09

Honest adviceSometimes the right answer is to spend nothing. We will tell you when that is the case.

The buyer side of your sale

Why buyers love
buying from us

Buyers who feel informed and looked after move faster and offer with more confidence. That competition is what lifts your price.

  • Free Canberra Buyers Course. Our own buyer education, so buyers understand contracts, reports and offers before they compete for your home.
  • Everything in one link. Contract, building report, FAQs and comparable sales on a private page, sent by email and text.
  • WhatsApp and fast replies. Buyers get answers quickly, from a real person, every time.
  • Simple offer systems. Offers online, any time, so a keen buyer never has to wait for office hours.
  • Strong follow-up. Every enquiry is called, emailed and texted, then invited back for a second look.
A private Agent Team buyer page shown on a phone

How we manage every buyer

13 steps between
an enquiry and a sale

Most sellers only ever see the open home. This is everything that happens around it, for every buyer, on every listing.

13 of 13 steps
  1. Attract
  2. 1
    Advertising on the portalsPremium listings on Allhomes, Domain and realestate.com.au, six more portals, and our social campaign.New listing: your home, live everywhere
  3. 2
    Enquiry receivedA buyer taps "enquire" on a portal or our listing page, at any hour of the day.Enquiry sent. Agent Team will be in touch.
  4. 3
    Buyer enquiry loggedTheir details land in our system instantly, tagged to your home, so no enquiry is ever lost.Thanks Sam, we have your enquiry.
  5. Respond
  6. 4
    We phone themA real conversation to learn what they need and what they think of the home.Incoming call · Agent Team
  7. 5
    We email themThe full info pack, so they have every detail in writing.Email · Your info pack is here
  8. 6
    We text them the property pageOne link with everything a buyer needs: contract, building report, FAQs, comparable sales and inspection times.SMS · Everything for the home is here
  9. Inspect
  10. 7
    Private inspection or open homeThey book a private inspection online, or come along to the open home.Private inspection booked · Saturday
  11. 8
    Resources again, straight afterAfter the open home we send everything again, so your home stays front of mind.Email · Thanks for coming through. Contract, report and FAQs inside.
  12. 9
    Invited back for a second lookInterested buyers are invited to a second, private inspection.SMS · Would you like a second, private look?
  13. Qualify
  14. 10
    Qualify and report back to youWe work out which buyers are serious and which are not, and tell you plainly.Buyer report · Serious, considering, not for them
  15. 11
    A shortlist formsThe genuinely interested buyers rise to the top.Your shortlist · Buyers ready to talk price
  16. Negotiate
  17. 12
    Draw out and negotiate offersWe extract offers and negotiate buyer against buyer to lift the price.Offer received · Negotiating up
  18. Close
  19. 13
    Sold, then managed to settlementOnce an offer is accepted, the second half of the work begins.Sold · Exchanged, then settled
    1. Offer accepted
    2. Sales instructions issued
    3. Solicitors coordinated
    4. Finance approvals followed up
    5. Final inspection
    6. Exchanged
    7. Settled

Case study

A record result,
built step by step

Better process, better strategy, better sale outcome.

$3.5MSold price, a Duffy record
29Days on market
78Buyer enquiries
11,513Listing views
95Groups through 10 opens
25Contracts issued

The challenge. No sale in the Weston Creek district had ever passed $3,000,000, so there was no comparable to lean on.

What we did. A premium campaign across Allhomes and realestate.com.au, ten open homes and disciplined buyer management. It passed in at auction at $3,400,000, and we negotiated to $3,500,000 four days later.

5 Settlement Drive, Duffy. Sold November 2025.

Proof, not promises

Watch how
it sold

Short videos that walk through real campaigns: what the home needed, the strategy, the buyers and the price. Tap to play.

All sold stories

10

Awards and recognition

Recognised by the industry, by the portals and, most importantly, by the people we have sold for.

realestate.com.au2025Top AgentAward winner, recognised for suburb sales performance, ratings and reviews.
RateMyAgent2025Suburb Winner, MacgregorRanked number one agent in the suburb.
RateMyAgent2024Suburb Winner, MacgregorRanked number one agent in the suburb.
RateMyAgent2021Suburb Winner, MacgregorRanked number one agent in the suburb.
REIACT AwardsWinnerMarketing CommunicationsAgent Team, Real Estate Institute of the ACT.
REIACT AwardsFinalistInnovations AwardAgent Team, Real Estate Institute of the ACT.
ACT REI2019Property Marketer Of The YearReal Estate Institute of the ACT.
CanberraRankingTop 1% Of AgentsSteve Lowe, among Canberra real estate agents.
RateMyAgentBadgePrice ExpertConsistently meets clients' price expectations.
realestate.com.au5.0Rated 5 StarsFrom 40 verified reviews on realestate.com.au.

4.9

In our clients' words

From 476 RateMyAgent reviews, plus verified reviews on realestate.com.au. Swipe or use the arrows.

★★★★★
An engaged, guiding partner from beginning to end

“From the get go, Steve Lowe from Agent Team inspired confidence through his very personable and professional approach.”

Seller · HoltRateMyAgent
★★★★★
Communication was fantastic

“Steve and Tiff went above and beyond handling every detail with absolute professionalism, nothing was too much. They kept in touch and communicated with me throughout the process and after every open house.”

Seller · HigginsRateMyAgent
★★★★★
Genuine and supportive

“Working with Steve, Tiff and the team was a fantastic experience. They were honest, knowledgeable, and always easy to communicate with.”

Seller · HoltRateMyAgent
★★★★★
Great communication and guidance for first time seller

“From start to finish there was great communication about what to expect and how the process would go.”

Seller · BruceRateMyAgent
★★★★★
Happy to have enlisted Agent Team

“Steve, Tiffany and the team were wonderful, professional at every level and approachable. Open houses were at different times which suited many.”

Seller · HoltRateMyAgent
★★★★★
Look no further!

“We had a great experience with Steve from The Agent Team. He came on board at the right time and were able to achieve a fantastic result for us with selling our property.”

Seller · HarrisonRateMyAgent
★★★★★
Professional and transparent

“Steve was professional, approachable and transparent during the entire selling process.”

Seller · HoltRateMyAgent
★★★★★
Verified review

“Fantastic knowledge and help, Steve advised us and always got back to us quickly when we sent him a message.”

Seller · Surf Beach, NSWrealestate.com.au
★★★★★
Verified review

“Absolutely amazing work by Steve and Tiff.”

Seller · Macgregorrealestate.com.au
★★★★★
Verified review

“The Agent Team recently sold our home, Steven & Tiffany were fantastic to work with from start to finish.”

Seller · Lathamrealestate.com.au
★★★★★
Exceptional service from start to finish

“Tiffany and Steve were absolutely amazing! They made the entire home-buying process so simple and stress free.”

Buyer · HigginsRateMyAgent
★★★★★
Time efficient, very on the ball

“Steve and Tiff were amazing with time frames, making us feel like priority and getting everything organised behind the scenes.”

Buyer · HoltRateMyAgent
★★★★★
Very professional

“It was a great experience as a first-time property buyer. Tiff and Steve were very accommodating and prompt in answering all our questions throughout the process.”

Buyer · HoltRateMyAgent

Free Home Seller's Guide

Not ready to talk yet?
Read this first.

Our free Home Seller's Guide is the advice we give clients every week, in one 32-page guide: costs, timing, pricing, preparation, choosing an agent, negotiating and the legal steps. We'll drop a printed copy to your door, or you can read the PDF online straight away.

32 pages · 10 chapters · Free, no obligation

Meet the A Team

You choose who leads.
You get all of us.

Pick the agent you click with. Whoever leads, you get the whole team behind your sale: strategy, data, creative, buyer follow-up and settlement, working as one unit.

Steve Lowe of Agent Team in a styled Canberra living room

Steve Lowe

Director · Licensed agent

Often leads: Homes that need work before they sell, and the more complex moves.

Came to real estate from the building trade, so he can tell you which repairs pay for themselves and which do not. Leads strategy and negotiation across the team.

Tiff Mills of Agent Team in front of a fireplace in a styled Canberra home

Tiff Mills

Sales agent

Often leads: Families relocating, upsizing or downsizing.

Runs campaigns and buyers day to day: open homes, follow-up and every detail in between. Warm, energetic and very organised, which sellers notice.

Victoria McLaughlin of Agent Team seated in a styled Canberra lounge

Victoria McLaughlin

Sales agent

Specialises in: Selling investment properties.

Years on the investment side of property mean she knows what investors need from a sale. A big dog lover, so if you've got a dog, you're her kind of client.

Mac McLean

Mac McLeanNew Business Manager. Market data, comparable sales and buyer matching.

Jackie Hunter

Jackie HunterOperations Manager. Agreements, compliance, contracts and settlement.

Nej Calimag

Nej CalimagPhotography & Videography. Photos, video, reels and every piece of creative.

RL

Ria LawrenceAdministration Assistant. Bookings, reports, signboards and brochures.

No preference, or need a private inspection or a meeting instead? Use our booking page and pick any of us.

Book a time with the team →

Book an appraisal

Start with strategy,
not guesswork.

An Agent Team appraisal is not just a price on a page. It is a tailored sales strategy session for your home, free and with no obligation. Here is what you walk away with.

Likely price rangeBacked by recent sales near you, not an online estimate.
Best method of saleAuction, private treaty or pre-market, and why.
Preparation adviceWhat to fix, style or leave, and what it costs.
TimingWhen to launch, and how to line up your next move.
Marketing directionWhere your buyers are and how we reach them.
Pre-market optionsTesting demand with our database before launch.
Your net resultCommission, marketing and costs laid out clearly.
Next stepsA written proposal to read in your own time.

Or call the office on 02 6152 8374. Choosing an agent is easy: meet the A Team.

Call usBook an appraisal